ORDER PROCESSING
Printing, framing, matting, shipping, and collecting payments are fulfilled by my print fulfillment partner, Fine Art America.
Fine Art America is one of the premier, largest, most-respected giclée printing companies in the world with over 40 years of experience producing museum-quality prints.
Once you have finished selecting prints and choosing accessories, it's time to checkout. Checkout occurs via a secure page on FineArtAmerica.com (SSL encrypted). You can pay for your purchase using any major credit card (American Express, Mastercard, or Visa) or PayPal. During the checkout process, you will specify the shipping address where the prints should be delivered. FineArtAmerica.com will then calculate the applicable shipping cost and add that to the total order. Once the customer verifies that all information is correct, the order is submitted for processing. We then charge your credit card
You will also receive an e-mail confirming that your order was received and is being processed. At this point, the production wheels are set in motion, our staff begins the process of printing, stretching, matting, framing, glazing, protecting, boxing, and shipping! All framed orders are shipped in heavily-protected cardboard boxes. Print-only orders are rolled and shipped in cardboard tubes.
Most orders ship within 1 - 3 days. All orders within the United States are shipped via UPS Ground (except Hawaii and Alaska - UPS Air). All international orders are shipped via FedEx or USPS. FineArtAmerica.com will ship orders to anywhere in the world. As soon as the order ships, you will receive another e-mail with the tracking information. Depending on your location, the print(s) will arrive within 1 - 5 days, and the process is complete!
RETURN POLICY
Thank you for purchasing my art but If you are not happy with a purchase that you made through www.lourrylegarde.com/FineArtAmerica.com, for any reason, you can return it to us within 30 days of the order date. As soon as it arrives, we'll issue a full refund for the entire purchase price, including the outgoing shipping charge. Please note - FAA does not reimburse the return shipping charge unless the return is due to a defect in quality.
